Resolved after 1 day 4 hours, affecting Websites, on March 21, 2020.
We implemented a fix late last night and are actively monitoring website traffic for the rest of the day.
Affected components
Update timeline
- investigating Mar 21, 2020, 11:17 PM UTC
eCatholic serves over 5,000 Catholic parishes, dioceses, and ministries around the country. With most dioceses closing Mass, our servers are experiencing unprecedented traffic from parishioners logging on to watch Mass at the same time. Some users are reporting slow load times. Our development team has been made aware and is currently investigating.
- identified Mar 22, 2020, 12:02 AM UTC
The issue has been identified. Sites will continue to load (maybe slowly at times) and we will deploy a solution later in the late evening hours as to not interrupt the general public trying to access websites to watch Saturday Vigil Masses.
- monitoring Mar 22, 2020, 01:36 PM UTC
We implemented a fix late last night and are actively monitoring website traffic for the rest of the day.
- resolved Mar 23, 2020, 03:36 AM UTC
This incident has been resolved.
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