Resolved after 45 minutes, affecting Donation Forms, on January 8, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Donation Forms
Update timeline
- investigating Jan 08, 2021, 02:50 PM UTC
We are currently investigating an issue where payments are not completing successfully. Our development team is actively investigating, and we will post here as updates become available.
- identified Jan 08, 2021, 03:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 08, 2021, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2021, 03:35 PM UTC
This incident has been resolved.
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