eCatholic incident

Websites images not loading + slow load times

Resolved after 4 hours 11 minutes, affecting Websites, on December 8, 2022.

monitoring Dec 08, 2022, 02:26 PM UTC

A fix has been implemented, and we are monitoring the results. Delayed loading for some images may persist, but will gradually clear up as images are re-cached by our server.

Started
Dec 08, 2022, 01:38 PM UTC
Resolved
Dec 08, 2022, 05:49 PM UTC
Duration
4h 11m
Detected by Pingoru
Dec 08, 2022, 01:38 PM UTC

Affected components

Websites

Update timeline

  1. investigating Dec 08, 2022, 01:38 PM UTC

    We are currently investigating reports of intermittent issues of website images not loading as well as slow website load times.

  2. monitoring Dec 08, 2022, 02:26 PM UTC

    A fix has been implemented, and we are monitoring the results. Delayed loading for some images may persist, but will gradually clear up as images are re-cached by our server.

  3. resolved Dec 08, 2022, 05:49 PM UTC

    This incident has been resolved. All images should be loading normally.

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