EBSCO incident

Service Issue Reported – PDF viewer

Major Resolved View vendor source →

EBSCO experienced a major incident on June 26, 2024 affecting EBSCOhost Research Databases and EBSCO Discovery Service, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 07:04 AM UTC
Resolved
Jun 26, 2024, 09:23 AM UTC
Duration
2h 19m
Detected by Pingoru
Jun 26, 2024, 07:04 AM UTC

Affected components

EBSCOhost Research DatabasesEBSCO Discovery Service

Update timeline

  1. investigating Jun 26, 2024, 07:04 AM UTC

    We have received reports of an issue with PDF viewer. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Jun 26, 2024, 09:23 AM UTC

    The issues customers reported with PDF viewer are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.