EBSCO incident

ALMA API experiencing intermittent order creation failures

Notice Resolved View vendor source →

EBSCO experienced a notice incident on June 27, 2024 affecting GOBI, lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 03:46 PM UTC
Resolved
Jul 02, 2024, 12:29 PM UTC
Duration
4d 20h
Detected by Pingoru
Jun 27, 2024, 03:46 PM UTC

Affected components

GOBI

Update timeline

  1. monitoring Jun 27, 2024, 03:46 PM UTC

    Alma customers placing API orders in GOBI will likely not see the orders reflected in their catalogs with POL numbers. For these orders, GOBI will reflect an open order status. GOBI is monitoring this situation and Ex Libris is working to resolve the issue. - The GOBI Team

  2. resolved Jul 02, 2024, 12:29 PM UTC

    This incident has been resolved.