EBSCO incident

Service Issue Reported – New EBSCOHost/New EBSCO Discovery Service Upstream Error

Critical Resolved View vendor source →

EBSCO experienced a critical incident on November 19, 2024, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 04:24 PM UTC
Resolved
Nov 19, 2024, 05:34 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 19, 2024, 04:24 PM UTC

Update timeline

  1. investigating Nov 19, 2024, 04:24 PM UTC

    We have received reports of an issue with the new EBSCOhost and new EBSCO Discovery Service interfaces. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Nov 19, 2024, 05:34 PM UTC

    The issues customers reported with new EBSCOhost and new EBSCO Discovery Service interfaces are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.