EBSCO experienced a minor incident on December 6, 2024 affecting Additional Services, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Additional Services
Update timeline
- investigating Dec 06, 2024, 04:15 PM UTC
We are experiencing issues with the Catalog and Institutional Repositories build environments. Customers will be able to access current catalogs and IRs, but updates are delayed beyond our 48 hours SLA. We apologize for the inconvenience.
- identified Dec 06, 2024, 06:33 PM UTC
We successfully identified the problem, implemented a fix, and are now working on restoring currency.
- resolved Dec 07, 2024, 09:54 PM UTC
This incident has been resolved.