EBSCO experienced a major incident on January 17, 2025 affecting Flipster, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 17, 2025, 02:52 AM UTC
We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- identified Jan 17, 2025, 05:02 AM UTC
Our engineering teams have identified the issue affecting Flipster and have provided a temporary workaround: Workaround: If you see the message "No Holdings Found", enter empty double quotes ("") in the search box and press Search. This should display all holdings. We are actively working on a resolution and will provide updates as soon as more information becomes available.
- resolved Jan 17, 2025, 05:12 AM UTC
The issues customers reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.