EBSCO incident

Service Issue Reported – ***OpenURL incorrectly leading to Item Not Found***

Notice Resolved View vendor source →

EBSCO experienced a notice incident on February 3, 2025 affecting Additional Services, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 07:13 PM UTC
Resolved
Feb 03, 2025, 09:24 PM UTC
Duration
2h 11m
Detected by Pingoru
Feb 03, 2025, 07:13 PM UTC

Affected components

Additional Services

Update timeline

  1. investigating Feb 03, 2025, 07:13 PM UTC

    We have received reports of an issue with **OpenURL incorrectly leading to Item Not Found***. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. investigating Feb 03, 2025, 09:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 03, 2025, 09:21 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 03, 2025, 09:23 PM UTC

    We are continuing to investigate this issue.

  5. resolved Feb 03, 2025, 09:24 PM UTC

    This incident has been resolved.