EBSCO incident

Service Issue Reported – eBook Viewer/Table of Contents Load Issue

Minor Resolved View vendor source →

EBSCO experienced a minor incident on March 26, 2025 affecting EBSCO eBooks, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 02:42 PM UTC
Resolved
Mar 26, 2025, 06:21 PM UTC
Duration
3h 38m
Detected by Pingoru
Mar 26, 2025, 02:42 PM UTC

Affected components

EBSCO eBooks

Update timeline

  1. investigating Mar 26, 2025, 02:42 PM UTC

    We have received reports of an issue with eBooks intermittently failing to load in the eBook Viewer and Table of Contents errors. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Mar 26, 2025, 06:21 PM UTC

    The issues customers reported with the eBook Viewer/Table of Contents are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.