EBSCO incident

Service Issue Reported – Micromedex Link Issues in DynaMedex

Notice Resolved View vendor source →

EBSCO experienced a notice incident on April 4, 2025 affecting DynaMedex, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 01:12 PM UTC
Resolved
Apr 04, 2025, 04:34 PM UTC
Duration
3h 22m
Detected by Pingoru
Apr 04, 2025, 01:12 PM UTC

Affected components

DynaMedex

Update timeline

  1. investigating Apr 04, 2025, 01:12 PM UTC

    We have received reports of an issue with the Micromedex link available in DynaMedex to bring a user to the Micromedex site. This appears to be impacting users who do not have IPs registered with Micromedex. The Micromedex engineering team is currently investigating the issue and we will update this page when more information is available.

  2. resolved Apr 04, 2025, 04:34 PM UTC

    The issues reported with Micromedex link in DynaMedex are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.