EBSCO incident

Service Issue Reported – Multiple Services Impacted

Critical Resolved View vendor source →

EBSCO experienced a critical incident on May 2, 2025 affecting EBSCOhost Research Databases and Holdings and Link Management, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 04:25 PM UTC
Resolved
May 02, 2025, 04:34 PM UTC
Duration
9m
Detected by Pingoru
May 02, 2025, 04:25 PM UTC

Affected components

EBSCOhost Research DatabasesHoldings and Link Management

Update timeline

  1. investigating May 02, 2025, 04:25 PM UTC

    We have received reports of issues with multiple EBSCO products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved May 02, 2025, 04:34 PM UTC

    The issues customers reported with access to EBSCO platforms have been identified, and a fix implemented. We are monitoring for any further issues at this time. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.