EBSCO incident

Service Issue Reported – My Collection Searching in EBSCOhost Collection Manager

EBSCO experienced a minor incident on June 17, 2025 affecting EBSCOhost Collection Manager, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started: Jun 17, 2025, 07:17 PM UTC
Resolved: Jun 17, 2025, 08:22 PM UTC
Duration: 1h 5m
Detected by Pingoru: Jun 17, 2025, 07:17 PM UTC

Affected components

EBSCOhost Collection Manager

Update timeline

investigating Jun 17, 2025, 07:17 PM UTC

We have received reports of an issue with My Collection searches in EBSCOhost Collection Manager (ECM). Our engineering teams are currently investigating the issue and we will update this page when more information is available.
resolved Jun 17, 2025, 08:22 PM UTC

The issue customers reported with My Collection searches in EBSCOhost Collection Manager (ECM) is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.