Dynatrace incident

Potential delay in logs and metrics ingestion in AWS US east

Minor Resolved View vendor source →

Dynatrace experienced a minor incident on August 7, 2026 affecting Dynatrace Product and Dynatrace Product (Process-AWS-americas), lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 10:21 PM UTC
Resolved
Aug 10, 2026, 12:39 PM UTC
Duration
2d 14h
Detected by Pingoru
Aug 07, 2026, 10:21 PM UTC

Affected components

Dynatrace ProductDynatrace Product (Process-AWS-americas)

Update timeline

  1. monitoring Aug 07, 2026, 10:21 PM UTC

    We have mitigated an issue affecting the Dynatrace Platform production environment (AWS-US East). During this time, customers may have experienced processing delays mainly with logs. Our teams are actively working to stabilize the environment, restore normal processing, and validate the scope of customer impact. We are closely monitoring service health and will provide additional updates as meaningful progress is made. If you are experiencing any issue please open a support case.