Dynamic Yield incident

For some US sections, in A/B Tests, "Current Version" view in experience reports may show partial data in March

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on March 13, 2023 affecting Reporting, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 08:27 PM UTC
Resolved
Mar 17, 2023, 03:27 PM UTC
Duration
3d 19h
Detected by Pingoru
Mar 13, 2023, 08:27 PM UTC

Affected components

Reporting

Update timeline

  1. monitoring Mar 13, 2023, 08:27 PM UTC

    A few US sections are experiencing an issue where data is not being populated in the "Current Version" view of some experience reports. A fix has been implemented and we initiated a recovery to get the missing data back into this report view. Thank you for your patience and we apologize for the inconvenience this caused.

  2. monitoring Mar 14, 2023, 05:15 PM UTC

    Experience report data has been recovered for a few missing dates in March, which should now be visible when using the "Current Version" view in the reporting. We're continuing to recover the data for remaining missing dates and expect to be caught up soon.

  3. monitoring Mar 16, 2023, 05:51 PM UTC

    Most of the missing experience report data in the "Current Version" view should now be recovered. Some US sections may see that data is missing for March 12th in some reports. We're continuing to work through the data recovery and will provide additional updates.

  4. resolved Mar 17, 2023, 03:27 PM UTC

    The data recovery for the “Current Version” view has been completed and data should now be populated in the reporting going forward. Some of the affected sections might still see a specific past day during March not showing data, and we are continuing to work on getting those recovered for those instances as soon as possible.