Dynamic Yield incident

New campaigns and changes are not being saved on EU sections

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on June 21, 2023 affecting Administration Site, lasting 7h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2023, 12:22 PM UTC
Resolved
Jun 21, 2023, 08:00 PM UTC
Duration
7h 37m
Detected by Pingoru
Jun 21, 2023, 12:22 PM UTC

Affected components

Administration Site

Update timeline

  1. investigating Jun 21, 2023, 12:22 PM UTC

    Newly created campaigns or changes for existing campaigns might not get published after saving for certain sections in EU. We are investigating the issue and apologize for any inconvenience caused.

  2. investigating Jun 21, 2023, 01:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 21, 2023, 01:43 PM UTC

    A fix has been implemented, and we are actively monitoring the status of the issue.

  4. resolved Jun 21, 2023, 08:00 PM UTC

    After monitoring this issue over the last few hours, we're continuing to see new campaigns and changes to existing campaigns save successfully in the Admin. This issue should now be resolved.