Dynamic Yield incident

Variation preview and the DY bubble are not loading consistently. No effect on data or serving

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on July 31, 2023 affecting Serving Layer - U.S. east and Serving Layer - Europe, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2023, 12:27 PM UTC
Resolved
Jul 31, 2023, 03:36 PM UTC
Duration
3h 9m
Detected by Pingoru
Jul 31, 2023, 12:27 PM UTC

Affected components

Serving Layer - U.S. eastServing Layer - Europe

Update timeline

  1. identified Jul 31, 2023, 12:27 PM UTC

    We are experiencing an issue with Internal DY tools that might not load correctly. There is no effect on data or the serving of any DY campaigns.

  2. resolved Jul 31, 2023, 03:36 PM UTC

    These issues should now be resolved. We're seeing the DY bubble and variation previews operating consistently again. Thank you for your patience as we worked through these issues.