Dynamic Yield incident
DY Admin console pages are loaded inconsistently for EU sections
Dynamic Yield experienced a major incident on August 1, 2023 affecting Administration Site, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2023, 09:40 AM UTC
We are experiencing an issue where the DY admin is not loading on every attempt on some pages for EU sections. This means EU sections may see an error message when trying to view areas of the admin. We've identified the cause of the issue and are working on implementing a fix in order to get these pages to display the correct details again. We apologize for the inconvenience this is causing.
- identified Aug 01, 2023, 09:40 AM UTC
We've identified the cause of the issue and are working on implementing a fix in order to get these pages to display the correct details again.
- resolved Aug 01, 2023, 11:21 AM UTC
The issue is now fully resolved. We apologize for any inconvenience this may have caused.