Dynamic Yield incident

EU Sections May Experience Delays With API Logs in DY Admin UI

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on September 29, 2023 affecting Administration Site, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2023, 04:20 PM UTC
Resolved
Oct 01, 2023, 06:32 AM UTC
Duration
1d 14h
Detected by Pingoru
Sep 29, 2023, 04:20 PM UTC

Affected components

Administration Site

Update timeline

  1. identified Sep 29, 2023, 04:20 PM UTC

    We're investigating an issue for the API logs in EU sections. API requests are functioning as expected, however there are some delays with them appearing in the API logs within the DY Admin. Currently, we do not have an ETA, but will continue to update as we progress.

  2. monitoring Sep 29, 2023, 09:13 PM UTC

    A fix has been implemented for the delay in the API logs and it appears to be improving. Our teams are continuing to monitor the situation.

  3. resolved Oct 01, 2023, 06:32 AM UTC

    The issue is now fully resolved. We apologize for any inconvenience this may have caused.