Dynamic Yield incident

Recommendations Dashboard is missing data for some dates in June on the USE server

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on June 9, 2025 affecting Reporting, lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 08:53 PM UTC
Resolved
Jun 16, 2025, 02:24 PM UTC
Duration
6d 17h
Detected by Pingoru
Jun 09, 2025, 08:53 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Jun 09, 2025, 08:53 PM UTC

    We are currently investigating reports of there being data missing from the Recommendations Dashboard for some dates in June. Recommendation campaign serving is still working as expected.

  2. investigating Jun 13, 2025, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 16, 2025, 02:24 PM UTC

    This incident has been resolved and the data has been recovered in the recommendations dashboard.