Dynamic Yield incident

Some Users May Experience 401 Authorization Error When Accessing DY Admin

Notice Resolved View vendor source →

Dynamic Yield experienced a notice incident on September 24, 2024 affecting Administration Site, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 08:15 PM UTC
Resolved
Sep 26, 2024, 07:59 PM UTC
Duration
1d 23h
Detected by Pingoru
Sep 24, 2024, 08:15 PM UTC

Affected components

Administration Site

Update timeline

  1. monitoring Sep 24, 2024, 08:15 PM UTC

    Clearing your browser cache and cookies should resolve these errors. However, if the issue persists, please use the "Contact Us" link on the DY admin sign in page to open a support ticket.

  2. resolved Sep 26, 2024, 07:59 PM UTC

    This incident should be resolved. However, if the error is still cached in your browser please use the "Contact Us" link on the DY admin sign in page to open a support ticket.