Dynamic Yield incident

Some US & EU sections may encounter error when accessing "Experience App" page in Admin

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on December 17, 2024 affecting Administration Site, lasting 19h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 06:22 PM UTC
Resolved
Dec 18, 2024, 02:13 PM UTC
Duration
19h 50m
Detected by Pingoru
Dec 17, 2024, 06:22 PM UTC

Affected components

Administration Site

Update timeline

  1. monitoring Dec 17, 2024, 06:22 PM UTC

    We have identified the issue with the "Experience App" page load in the DY admin and have implemented a fix. We're continuing to monitor to ensure this is fully resolved. We apologize for the inconvenience this may have caused.

  2. monitoring Dec 17, 2024, 09:45 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Dec 18, 2024, 02:13 PM UTC

    This incident has been resolved.