Dwolla Outage History

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Dwolla had 15 outages in the last 2 years totaling 171h 49m of downtime — averaging 0.6 incidents per month.

There were 15 Dwolla outages since July 29, 2025 totaling 171h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dwolla.com

Minor May 14, 2026

Delay in Same-Day ACH Clearing

Detected by Pingoru
May 14, 2026, 03:08 PM UTC
Resolved
May 14, 2026, 06:17 PM UTC
Duration
3h 8m
Affected: Federal Reserve Services - FedACH
Timeline · 2 updates
  1. identified May 14, 2026, 03:08 PM UTC

    The FED has experienced system issues this morning causing a delay in Same Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners, and will update this status when we have more information about when those transfers will be processed. We apologize for any inconvenience caused by this disruption.

  2. resolved May 14, 2026, 06:17 PM UTC

    The Federal Reserve experienced system issues this morning, causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

Read the full incident report →

Notice April 28, 2026

Elevated HTTP 500 Errors on Balance Inquiries and Transfers

Detected by Pingoru
Apr 28, 2026, 04:43 PM UTC
Resolved
Apr 28, 2026, 07:10 PM UTC
Duration
2h 27m
Affected: API - Production
Timeline · 3 updates
  1. investigating Apr 28, 2026, 04:43 PM UTC

    We are currently investigating reports of intermittent failures and elevated error rates (500 Internal Server Errors) affecting balance checks and balance-sourced transfers within our Production API. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.

  2. monitoring Apr 28, 2026, 04:55 PM UTC

    We experienced a service disruption in our Production environment between 11:25 AM and 11:36 AM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances. - Transfer Requests: Initiating transfers, particularly those involving balance sources. System performance stabilized at 11:36 AM PDT and error rates have returned to normal. We are continuing to monitor our systems to ensure sustained stability while we complete our internal review.

  3. resolved Apr 28, 2026, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 23, 2026

Elevated HTTP 500 Errors on Customers

Detected by Pingoru
Apr 23, 2026, 08:25 PM UTC
Resolved
Apr 23, 2026, 07:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Apr 23, 2026, 08:25 PM UTC

    We experienced a temporary outage that impacted the /customers endpoint. Between 2:22:57 PM and 2:32:38 PM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The issue has been resolved, and the system is stable. We apologize for any inconvenience this may have caused.

Read the full incident report →

Minor April 3, 2026

Errors on the customers/{accoundId}/transfers endpoint

Detected by Pingoru
Apr 03, 2026, 09:21 PM UTC
Resolved
Apr 03, 2026, 09:44 PM UTC
Duration
22m
Affected: API - ProductionDashboard - Production
Timeline · 2 updates
  1. investigating Apr 03, 2026, 09:21 PM UTC

    We're investigating increased API 500 errors on the customers/{accoundId}/transfers and accounts/{accountId}/transfers endpoints. This affects the API and the Dashboard. We will provide updates as they are available.

  2. resolved Apr 03, 2026, 09:44 PM UTC

    A fix has been deployed and the errors have stopped occurring.

Read the full incident report →

Minor March 26, 2026

Delay in processing ACH transactions and delivery of related webhooks

Detected by Pingoru
Mar 26, 2026, 12:51 PM UTC
Resolved
Mar 26, 2026, 02:34 PM UTC
Duration
1h 43m
Affected: API - Production
Timeline · 2 updates
  1. investigating Mar 26, 2026, 12:51 PM UTC

    We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

  2. resolved Mar 26, 2026, 02:34 PM UTC

    This incident has been resolved. All transfers statuses have been updated and webhooks have been delivered. There was no impact to the 9:00 AM CT export of Same-day ACH debit and credit transactions. All Same-day transfers have exported.

Read the full incident report →

Minor March 25, 2026

Sandbox Transfer Searches Degraded

Detected by Pingoru
Mar 25, 2026, 10:05 PM UTC
Resolved
Mar 26, 2026, 12:14 AM UTC
Duration
2h 9m
Affected: API - SandboxDashboard - Sandbox
Timeline · 3 updates
  1. identified Mar 25, 2026, 10:05 PM UTC

    We have identified an issue impacting sandbox transfer searches via the dashboard and api. The team is working on a fix and will provide updates as they become available. This impacts the sandbox environment only.

  2. identified Mar 25, 2026, 10:38 PM UTC

    A fix has been identified and is being deployed.

  3. resolved Mar 26, 2026, 12:14 AM UTC

    The fix is deployed and sandbox transfer search in the dashboard and api are functioning normally.

Read the full incident report →

Minor March 18, 2026

[Sandbox] Experienced degraded performance

Detected by Pingoru
Mar 18, 2026, 02:58 PM UTC
Resolved
Mar 18, 2026, 02:58 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 18, 2026, 02:58 PM UTC

    We experienced a brief disruption with the Sandbox API that impacted funding source creation and retrieval, as well as transfer creation and retrieval for all Sandbox users. The issue occurred between 9:06 AM CT and 9:27 AM CT and has since been resolved.

Read the full incident report →

Minor March 8, 2026

Instant Payments Status Updates

Detected by Pingoru
Mar 08, 2026, 06:23 PM UTC
Resolved
Mar 08, 2026, 10:00 PM UTC
Duration
3h 37m
Affected: API - Production
Timeline · 3 updates
  1. investigating Mar 08, 2026, 06:23 PM UTC

    We are currently investigating an issue with instant payments status updates. The Dwolla platform is currently able to successfully create and process instant payments, but their statuses are not being updated in our system. Clients using instant payments will see these statuses marked as "pending". We are actively investigating and will provide updates as we make progress.

  2. monitoring Mar 08, 2026, 06:57 PM UTC

    A fix has been applied, and the team is processing the backlog of status updates. We will provide an update when this is completed.

  3. resolved Mar 08, 2026, 10:00 PM UTC

    This incident is resolved. All pending instant payment statuses have been updated.

Read the full incident report →

Notice February 5, 2026

Delay in processing Same-Day ACH transactions

Detected by Pingoru
Feb 05, 2026, 11:19 PM UTC
Resolved
Feb 05, 2026, 11:19 PM UTC
Duration
Affected: Federal Reserve Services - FedACH
Timeline · 1 update
  1. resolved Feb 05, 2026, 11:19 PM UTC

    The Fed experienced a delay processing our Same-Day ACH transactions that should have exported today at 3:00 PM CT. This impacts the webhook delivery and API transfer status updates for Same-Day ACH credit and debit transactions that were expected to process at 5:00 PM CT today. As a result, these transfers are now expected be processed tomorrow morning 02/06/2026. We apologize for the inconvenience.

Read the full incident report →

Minor January 29, 2026

Issued 1099K forms with inflated amounts

Detected by Pingoru
Jan 29, 2026, 10:42 PM UTC
Resolved
Feb 04, 2026, 03:51 PM UTC
Duration
5d 17h
Affected: Tax forms
Timeline · 5 updates
  1. identified Jan 29, 2026, 10:42 PM UTC

    Dwolla has issued some 1099k forms to end users with the amounts higher than expected. If your business has customers who are receiving a 1099k from Dwolla, they may have received a form 1099k with the wrong amount. The Dwolla team is aware of the issue and is taking steps to correct it. We will provide more information on the steps taken as it becomes available. Note that Dwolla's payment platform and API are not impacted by this issue.

  2. identified Jan 30, 2026, 12:36 AM UTC

    We have sent an email to all affected end users explaining what happened and informing them that corrected Form 1099-K will be issued, sent to them, and filed with the appropriate tax authorities. We are working through the process to send the corrected 1099-K forms to end users, and we will get those sent and filed by the February 2, 2026 deadline. Note that Dwolla's payment platform and API are not impacted by this issue.

  3. identified Jan 30, 2026, 11:47 PM UTC

    We have resolved the issue that caused incorrect amounts. We intend to file the updated 1099K forms with the appropriate tax authorities on Monday morning to avoid any operational impact over the weekend. We will provide an update when this is complete.

  4. identified Feb 02, 2026, 11:54 PM UTC

    Most of the incorrect 1099K forms that were sent to end users were stopped before they were filed with tax agencies. These 1099K forms have been updated and filed. A small number of 1099K forms were filed with tax agencies and require corrections. The team is working through the corrections process. We will provide an update when this is complete.

  5. resolved Feb 04, 2026, 03:51 PM UTC

    The team has completed the Form 1099K corrections and filed them with the appropriate tax agencies. This incident is resolved.

Read the full incident report →

Minor January 5, 2026

Delay in delivery of webhooks and operational notifications

Detected by Pingoru
Jan 05, 2026, 05:56 PM UTC
Resolved
Jan 06, 2026, 02:21 AM UTC
Duration
8h 25m
Affected: API - Production
Timeline · 4 updates
  1. identified Jan 05, 2026, 05:56 PM UTC

    We have identified an issue causing a subset of webhooks to remain in a "Queued" or "Pending" state rather than being delivered to API consumer endpoints. Our engineering team has traced the issue to performance degradation within our processing infrastructure that began at approximately 1:30 AM UTC on Saturday, January 3rd. We have taken steps to isolate the affected components and have restored normal processing for new events. Impact: Webhooks generated between Saturday, Jan 3rd and Monday, Jan 5th may experience significant delays or may not have been sent yet. Current webhook traffic is processing normally.

  2. monitoring Jan 05, 2026, 06:00 PM UTC

    We are currently monitoring system health to ensure continued stability. Our team is now working through the recovery process for webhooks that were delayed or missed during the service interruption. We will provide an update once the backlog has been fully processed and all events have been delivered.

  3. monitoring Jan 06, 2026, 12:35 AM UTC

    The team is currently processing the backlog of webhooks. We will provide an update when this is complete.

  4. resolved Jan 06, 2026, 02:21 AM UTC

    All delayed webhooks and customer notifications have been successfully sent. This incident is resolved.

Read the full incident report →

Major November 18, 2025

API Errors from Upstream Provider

Detected by Pingoru
Nov 18, 2025, 01:22 PM UTC
Resolved
Nov 18, 2025, 06:26 PM UTC
Duration
5h 3m
Affected: API - ProductionDashboard - Production
Timeline · 5 updates
  1. identified Nov 18, 2025, 01:22 PM UTC

    We are currently experiencing an issue with our API traffic related to the ongoing Cloudflare outage, being tracked at cloudflarestatus.com. A significant portion of requests to Dwolla's API are being returned by Cloudflare as errors. We are monitoring this situation closely and will provide updates as soon as possible.

  2. monitoring Nov 18, 2025, 02:54 PM UTC

    Cloudflare has implemented a fix. We're seeing API and dashboard activity returning to normal. We will continue to monitor the systems.

  3. monitoring Nov 18, 2025, 04:24 PM UTC

    We are investigating a small percentage of traffic that is still being returned as errors by Cloudflare's system. While API functionality is largely back to normal, clients may still experience some errors. We will continue to work with Cloudflare to resolve this as soon as possible.

  4. monitoring Nov 18, 2025, 05:35 PM UTC

    The issue on Cloudflare's end appears to be resolved and API traffic is back to normal. We're continuing to monitor.

  5. resolved Nov 18, 2025, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 17, 2025

Delays in Instant Payments (RTP/FedNow) Status Updates

Detected by Pingoru
Nov 17, 2025, 04:36 PM UTC
Resolved
Nov 17, 2025, 08:33 PM UTC
Duration
3h 56m
Affected: API - Production
Timeline · 3 updates
  1. monitoring Nov 17, 2025, 04:36 PM UTC

    We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:58 AM CT, these payments have been processed as expected — meaning that funds are being successfully transferred to the intended bank accounts. However, their transfer status remains "pending" in our system, creating a discrepancy between the actual fund movement and the reported transaction state. The root cause has been identified, and we are actively implementing a fix to resolve the underlying issue. Note: To avoid unintended duplicate payments, please refrain from resubmitting these transactions, as the transfers are still being processed correctly. We appreciate your patience as we work to restore normal transfer status updates. Further updates will be provided as soon as they are available.

  2. monitoring Nov 17, 2025, 08:32 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 17, 2025, 08:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 26, 2025

Intermittent high response times and timeouts on /customers and /transfers

Detected by Pingoru
Aug 26, 2025, 02:23 PM UTC
Resolved
Aug 26, 2025, 06:10 PM UTC
Duration
3h 47m
Affected: API - Production
Timeline · 3 updates
  1. investigating Aug 26, 2025, 02:23 PM UTC

    We are currently experiencing higher than normal response times on the /customers and /transfers endpoints and are working to resolve this issue. We'll update again when this issue has been resolved.

  2. monitoring Aug 26, 2025, 02:32 PM UTC

    We have identified the cause of the degraded performance and have implemented a fix. Response times across the API are now improving.

  3. resolved Aug 26, 2025, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 14, 2025

Issues processing Real-Time Payment (RTP) transfers

Detected by Pingoru
Aug 14, 2025, 02:51 PM UTC
Resolved
Aug 14, 2025, 01:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Aug 14, 2025, 02:51 PM UTC

    Last night, beginning approximately at 8:27 PM CT. A recent change resulted in a temporary outage of our RTP service. This caused a backlog of transactions to accumulate and delayed the processing of some payments. Our engineering team identified the root cause and took immediate action. We successfully restored the service at approximately 8:45 AM CT. All affected payments have now been successfully processed, and the system is operating as expected. We have implemented a permanent fix to address the underlying issue and prevent a recurrence. We apologize for any inconvenience this may have caused and appreciate your patience.

Read the full incident report →