Dwolla incident

Delays in Instant Payments (RTP/FedNow) Status Updates

Notice Resolved View vendor source →

Dwolla experienced a notice incident on November 17, 2025 affecting API - Production, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 04:36 PM UTC
Resolved
Nov 17, 2025, 08:33 PM UTC
Duration
3h 56m
Detected by Pingoru
Nov 17, 2025, 04:36 PM UTC

Affected components

API - Production

Update timeline

  1. monitoring Nov 17, 2025, 04:36 PM UTC

    We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:58 AM CT, these payments have been processed as expected — meaning that funds are being successfully transferred to the intended bank accounts. However, their transfer status remains "pending" in our system, creating a discrepancy between the actual fund movement and the reported transaction state. The root cause has been identified, and we are actively implementing a fix to resolve the underlying issue. Note: To avoid unintended duplicate payments, please refrain from resubmitting these transactions, as the transfers are still being processed correctly. We appreciate your patience as we work to restore normal transfer status updates. Further updates will be provided as soon as they are available.

  2. monitoring Nov 17, 2025, 08:32 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 17, 2025, 08:33 PM UTC

    This incident has been resolved.