Dwolla incident

Experiencing elevated HTTP 500 Errors on Customers

Resolved on April 22, 2025.

resolved Apr 22, 2025, 10:29 PM UTC

We experienced a temporary outage that impacted the /customers endpoint. Between 4:29:45 AM and 4:34:16 AM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The total duration of the impact was 4 minutes and 29 seconds. The issue has been resolved, and the system has been stable since 4:34:16 AM CT. We apologize for any inconvenience this may have caused.

Started
Apr 22, 2025, 09:30 PM UTC
Resolved
Apr 22, 2025, 09:30 PM UTC
Duration
–
Detected by Pingoru
Apr 22, 2025, 09:30 PM UTC

Update timeline

  1. resolved Apr 22, 2025, 10:29 PM UTC

    We experienced a temporary outage that impacted the /customers endpoint. Between 4:29:45 AM and 4:34:16 AM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The total duration of the impact was 4 minutes and 29 seconds. The issue has been resolved, and the system has been stable since 4:34:16 AM CT. We apologize for any inconvenience this may have caused.

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