Dutchie experienced a minor incident on August 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 06, 2026, 07:13 PM UTC
Status: Investigating We are aware of an issue affecting New Mexico operators using BioTrack for traceability. Some customers are experiencing failures at checkout. We are actively monitoring the situation and are in contact with BioTrack to facilitate resolution. We will provide updates as more information becomes available. We will provide updates as more information becomes available. Biotrack Reference Case number 00004158.
- monitoring Aug 06, 2026, 07:48 PM UTC
Status: Monitoring We are no longer seeing errors on checkout for Biotrack NM. We are continuing to monitor the situation closely and will continue to provide updates as we work toward full resolution.
- resolved Aug 06, 2026, 09:30 PM UTC
Status: Resolved We are no longer seeing errors on checkout for Biotrack NM.