Dutchie experienced a minor incident on August 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 05, 2026, 01:20 PM UTC
Status: Investigating We are aware of an issue with Biotrack Florida where dispensaries are currently experiencing errors and timeouts when completing sales transactions and initiating deliveries. We are actively monitoring the situation and have opened a ticket with BioTrack to facilitate resolution. We will provide updates as more information becomes available.
- investigating Aug 05, 2026, 02:26 PM UTC
Status: Investigating We are aware of an issue with BioTrack Florida where dispensaries are experiencing errors and timeouts when completing sales transactions and initiating deliveries. We have an open ticket with BioTrack and are actively monitoring the situation. Recommended Action: As advised by BioTrack, we recommend that all users log out and log back in to establish a new session, then attempt their transaction again. We will continue to provide updates as more information becomes available.
- monitoring Aug 05, 2026, 02:38 PM UTC
Status: Monitoring We are currently seeing successful checkouts with Biotrack Florida and are continuing to monitor this.
- resolved Aug 05, 2026, 03:02 PM UTC
Status: Resolved We are now seeing successful checkouts with Biotrack FL.