Dutchie incident

Backoffice Product Update Errors

Minor Resolved View vendor source →

Dutchie experienced a minor incident on February 2, 2026 affecting Backoffice, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 09:21 PM UTC
Resolved
Feb 02, 2026, 09:21 PM UTC
Duration
Detected by Pingoru
Feb 02, 2026, 09:21 PM UTC

Affected components

Backoffice

Update timeline

  1. investigating Feb 02, 2026, 07:19 PM UTC

    Status: Investigating We are aware of an issue affecting some users when updating or copying products in the back office. If you encounter an error, refreshing your browser should resolve the issue. Our team is actively monitoring the situation and working to prevent further occurrences. Affected components Backoffice (Degraded performance)

  2. resolved Feb 02, 2026, 09:21 PM UTC

    Status: Resolved The issue affecting product updates and copy functionality in the Dutchie POS back office has been resolved. Our engineering team identified and reverted the problematic configuration. The issue has been resolved. Action required: If you are still experiencing errors, please refresh your browser to clear any cached data. Affected components Backoffice (Operational)