Dutchie incident

DPOS Latency

Minor Resolved View vendor source →
Started
Feb 05, 2026, 07:31 PM UTC
Resolved
Feb 05, 2026, 07:31 PM UTC
Duration
Detected by Pingoru
Feb 05, 2026, 07:31 PM UTC

Affected components

RegisterBackoffice

Update timeline

  1. investigating Feb 05, 2026, 06:07 PM UTC

    Status: Investigating We are currently investigating an issue affecting some Point of Sale operations. Our team is actively working to identify the cause and restore full functionality. Affected components Backoffice (Degraded performance) Register (Degraded performance)

  2. identified Feb 05, 2026, 06:36 PM UTC

    Status: Identified The team has identified the issue and are working on the resolution. Most customers should be resolved at this time. Affected components Backoffice (Degraded performance) Register (Degraded performance)

  3. monitoring Feb 05, 2026, 06:51 PM UTC

    Status: Monitoring We believe the issue is fully resolved. The team is actively monitoring the systems. Affected components Backoffice (Operational) Register (Operational)

  4. resolved Feb 05, 2026, 07:31 PM UTC

    Status: Resolved All systems are fully operational. Affected components Backoffice (Operational) Register (Operational)

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