Dutchie experienced a minor incident on February 5, 2026 affecting Register and Backoffice, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2026, 06:07 PM UTC
Status: Investigating We are currently investigating an issue affecting some Point of Sale operations. Our team is actively working to identify the cause and restore full functionality. Affected components Backoffice (Degraded performance) Register (Degraded performance)
- identified Feb 05, 2026, 06:36 PM UTC
Status: Identified The team has identified the issue and are working on the resolution. Most customers should be resolved at this time. Affected components Backoffice (Degraded performance) Register (Degraded performance)
- monitoring Feb 05, 2026, 06:51 PM UTC
Status: Monitoring We believe the issue is fully resolved. The team is actively monitoring the systems. Affected components Backoffice (Operational) Register (Operational)
- resolved Feb 05, 2026, 07:31 PM UTC
Status: Resolved All systems are fully operational. Affected components Backoffice (Operational) Register (Operational)