Dutchie incident

Ecommerce Menu Display Issue

Minor Resolved View vendor source →
Started
Feb 10, 2026, 04:22 PM UTC
Resolved
Feb 10, 2026, 04:22 PM UTC
Duration
Detected by Pingoru
Feb 10, 2026, 04:22 PM UTC

Affected components

Consumer Menus

Update timeline

  1. investigating Feb 10, 2026, 02:30 PM UTC

    Status: Investigating We are currently investigating an issue affecting some ecommerce menus where the Specials tab and sidebar filter options may not be displaying as expected. This impacts both web and kiosk-based menus for affected dispensaries. Our engineering team has identified the issue and is actively working on a fix. Dispensary product listings and checkout functionality remain operational. We will provide an update as soon as the fix has been deployed and confirmed. We apologize for any inconvenience and appreciate your patience. Affected components Consumer Menus (Degraded performance)

  2. resolved Feb 10, 2026, 04:22 PM UTC

    Status: Resolved This issue has been resolved. A fix was deployed that restored the specials tab, menu filters, and related display elements on ecommerce menus. All affected dispensary menus, including web and kiosk interfaces, are now functioning normally. Affected components Consumer Menus (Operational)

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