Dutchie incident

500 errors across multiple endpoints

Minor Resolved View vendor source →

Dutchie experienced a minor incident on July 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 10:48 PM UTC
Resolved
Jul 02, 2026, 10:48 PM UTC
Duration
Detected by Pingoru
Jul 02, 2026, 10:48 PM UTC

Update timeline

  1. investigating Jul 02, 2026, 09:24 PM UTC

    Status: Investigating We are currently investigating an issue with an upstream provider (AWS) effecting access to customer environments. Some users may be unable to access their environment or may be experiencing errors. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available. We apologize for the disruption and appreciate your patience.

  2. monitoring Jul 02, 2026, 09:44 PM UTC

    Status: Monitoring We have restored service to a backup environment and are now seeing recovery for the impacted customer environments. We will continue to monitor.

  3. resolved Jul 02, 2026, 10:48 PM UTC

    Status: Resolved This issue has been resolved and all services are operating nominally.