Duo Security incident
Desktop Authenticator Enrollment Degradation
Duo Security experienced a minor incident on April 30, 2026 affecting Admin Panel and Admin Panel and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 30, 2026, 05:54 PM UTC
We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services remain fully operational.
- monitoring Apr 30, 2026, 05:57 PM UTC
Mitigation actions have been implemented. The service has stabilized and recovery is underway. We will continue to monitor to ensure full resolution.
- resolved Apr 30, 2026, 06:07 PM UTC
The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures. We apologize for any inconvenience caused and thank you for your patience.