Duo Security incident

Service degradation on DUO81

Minor Resolved View vendor source →

Duo Security experienced a minor incident on March 1, 2026 affecting Core Authentication Service and Admin Panel and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2026, 01:29 PM UTC
Resolved
Mar 01, 2026, 04:39 PM UTC
Duration
3h 9m
Detected by Pingoru
Mar 01, 2026, 01:29 PM UTC

Affected components

Core Authentication ServiceAdmin PanelPush DeliveryPhone Call DeliverySMS Message DeliveryCloud PKISSO

Update timeline

  1. investigating Mar 01, 2026, 01:29 PM UTC

    We are currently investigating a service degradation on our DUO81 deployment and are working to restore services as soon as possible.

  2. identified Mar 01, 2026, 02:13 PM UTC

    We have isolated the issue to a regional outage and are rerouting our traffic to alleviate the degraded performance.

  3. identified Mar 01, 2026, 03:33 PM UTC

    We are continuing to work to reroute traffic in order to alleviate the degraded performance.

  4. monitoring Mar 01, 2026, 04:09 PM UTC

    We have rerouted traffic and are monitoring the behavior for stable, positive results.

  5. resolved Mar 01, 2026, 04:39 PM UTC

    The issue was resolved by rerouting traffic.