Duo Security incident
AI Assistant First-Time Access Failures for EU Administrators
Duo Security is currently experiencing a minor incident affecting AI Assistant and AI Assistant and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
AI AssistantAI AssistantAI AssistantAI AssistantAI AssistantAI Assistant
Update timeline
- investigating May 07, 2026, 02:17 PM UTC
We are investigating an issue causing failures when administrators located in the EU attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time
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