Dualog experienced a critical incident on June 29, 2026 affecting Email and Automatic File Transfer, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Email and Automatic File Transfer
Update timeline
- investigating Jun 29, 2026, 05:32 PM UTC
We are investigating an issue that is impacting email transmission.
- monitoring Jun 29, 2026, 05:51 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Jun 29, 2026, 06:04 PM UTC
Our monitoring indicates the issue has been resolved by the implemented fix. We apologise for any inconvenience caused.