Dualog incident

Degraded performance on portal and mail exchange

Major Resolved View vendor source →

Dualog experienced a major incident on June 11, 2026 affecting Dualog Portal (apps.dualog.com) and Email and Automatic File Transfer, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:40 AM UTC
Resolved
Jun 11, 2026, 03:11 AM UTC
Duration
1h 31m
Detected by Pingoru
Jun 11, 2026, 01:40 AM UTC

Affected components

Dualog Portal (apps.dualog.com)Email and Automatic File Transfer

Update timeline

  1. investigating Jun 11, 2026, 02:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 11, 2026, 02:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 03:11 AM UTC

    This incident has been resolved.