Dualog incident

Dualog Drive and Apps Portal - degraded performance

Minor Resolved View vendor source →

Dualog experienced a minor incident on September 5, 2025 affecting Dualog Portal (apps.dualog.com) and Drive, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 06:11 AM UTC
Resolved
Sep 05, 2025, 07:36 AM UTC
Duration
1h 24m
Detected by Pingoru
Sep 05, 2025, 06:11 AM UTC

Affected components

Dualog Portal (apps.dualog.com)Drive

Update timeline

  1. investigating Sep 05, 2025, 06:11 AM UTC

    The Apps Portal and Drive service are currently facing intermittent issues for some customers. Our team is working to investigate the cause.

  2. investigating Sep 05, 2025, 06:17 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 05, 2025, 07:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 05, 2025, 07:36 AM UTC

    This incident has been resolved.