DroneMobile incident

Expired SSL Certificate - 3rd Party Vendor

Resolved after 1 hour 23 minutes, affecting Drone Accounts, on December 5, 2020.

resolved Dec 05, 2020, 02:43 AM UTC

Our vendor has updated their SSL certificate. All billing issues have been resolved.

Started
Dec 05, 2020, 12:59 AM UTC
Resolved
Dec 05, 2020, 02:22 AM UTC
Duration
1h 23m
Detected by Pingoru
Dec 05, 2020, 12:59 AM UTC

Affected components

Drone Accounts

Update timeline

  1. identified Dec 05, 2020, 12:59 AM UTC

    We have identified an issue on an external partner's API that is preventing us from accepting and processing payments. We have a support ticket created with this vendor and will update as we learn more.

  2. resolved Dec 05, 2020, 02:43 AM UTC

    Our vendor has updated their SSL certificate. All billing issues have been resolved.

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