DroneMobile Outage History

DroneMobile had 5 outages in the last 2 years totaling 30h 57m of downtime — averaging 0.2 incidents per month.

There were 5 DroneMobile outages since June 27, 2024 totaling 30h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dronemobile.com

Major November 13, 2025

11-13-2025

Detected by Pingoru: Nov 13, 2025, 08:38 PM UTC
Resolved: Nov 13, 2025, 10:29 PM UTC
Duration: 1h 50m

Affected: Drone API

Timeline · 8 updates

investigating Nov 13, 2025, 08:38 PM UTC

We are currently investigating an issue impacting Drone
identified Nov 13, 2025, 08:44 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Nov 13, 2025, 09:32 PM UTC

A fix has been implemented and we are monitoring the results.
investigating Nov 13, 2025, 09:40 PM UTC

We are currently investigating this issue.
monitoring Nov 13, 2025, 10:04 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Nov 13, 2025, 10:14 PM UTC

We are continuing to monitor for any further issues.
monitoring Nov 13, 2025, 10:22 PM UTC

We are continuing to monitor for any further issues.
resolved Nov 13, 2025, 10:29 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

10-20-2025

Detected by Pingoru: Oct 20, 2025, 02:04 PM UTC
Resolved: Oct 20, 2025, 09:59 PM UTC
Duration: 7h 54m

Affected: Drone APIDrone AccountsDrone DR3x00,DR5400/DR6400Drone Activation PortalDrone X1

Timeline · 4 updates

identified Oct 20, 2025, 02:04 PM UTC

An issue with an external vendor is impacting Drone services
identified Oct 20, 2025, 04:49 PM UTC

Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation.
monitoring Oct 20, 2025, 09:49 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 20, 2025, 09:59 PM UTC

This incident has been resolved.

Read the full incident report →

Minor November 1, 2024

11-1-24

Detected by Pingoru: Nov 01, 2024, 07:23 PM UTC
Resolved: Nov 01, 2024, 07:40 PM UTC
Duration: 17m

Affected: Drone APIDrone AccountsDrone DR3x00,DR5400/DR6400Drone Activation PortalDrone X1

Timeline · 2 updates

investigating Nov 01, 2024, 07:23 PM UTC

We are currently investigating an issue
resolved Nov 01, 2024, 07:40 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 30, 2024

Sporadic service outage

Detected by Pingoru: Jul 30, 2024, 11:12 PM UTC
Resolved: Jul 31, 2024, 02:38 AM UTC
Duration: 3h 25m

Affected: Drone APIDrone AccountsDrone DR3x00,DR5400/DR6400Drone Activation PortalDrone X1

Timeline · 4 updates

monitoring Jul 30, 2024, 11:12 PM UTC

Increased error rates in backend components is affecting Drone service; we are monitoring the issue, but service may be inconsistent in the meantime.
monitoring Jul 31, 2024, 12:17 AM UTC

We are continuing to monitor for any further issues.
monitoring Jul 31, 2024, 02:06 AM UTC

We are continuing to monitor for any further issues.
resolved Jul 31, 2024, 02:38 AM UTC

This incident has been resolved.

Read the full incident report →

Notice June 27, 2024

Cellular Partner Outage - Canada

Detected by Pingoru: Jun 27, 2024, 09:08 PM UTC
Resolved: Jun 28, 2024, 02:37 PM UTC
Duration: 17h 29m

Timeline · 2 updates

identified Jun 27, 2024, 09:08 PM UTC

Our cellular partner in Canada is experiencing service disruptions that are beyond our control. Users in the US are not impacted by this service disruption.
resolved Jun 28, 2024, 02:37 PM UTC

This incident has been resolved.

Read the full incident report →