Resolved after 2 hours 14 minutes, affecting Drone DR3x00,DR5400/DR6400 and Drone X1, on May 26, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Drone DR3x00,DR5400/DR6400Drone X1
Update timeline
- investigating May 26, 2021, 04:53 PM UTC
We are currently investigating an issue that may cause requests to your devices to fail.
- investigating May 26, 2021, 04:53 PM UTC
We are continuing to investigate this issue.
- monitoring May 26, 2021, 05:24 PM UTC
A fix has been deployed and we are monitoring to ensure stability.
- identified May 26, 2021, 06:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 26, 2021, 06:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2021, 07:07 PM UTC
This incident has been resolved.
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