Resolved after 21 days 21 hours, affecting Drone DR3x00,DR5400/DR6400, on September 30, 2021.
Recent attempts to address this issue have unfortunately failed, and we are looking into new approaches.
Affected components
Drone DR3x00,DR5400/DR6400
Update timeline
- investigating Sep 30, 2021, 07:05 PM UTC
We are currently investigating occasional loss of device messages for DR3x00, DR5400, and DR6400 devices.
- monitoring Oct 14, 2021, 03:41 AM UTC
We have deployed an attempted fix for this issue, and will be monitoring it over the next several days to ensure that it is truly fixed.
- investigating Oct 14, 2021, 07:42 PM UTC
Recent attempts to address this issue have unfortunately failed, and we are looking into new approaches.
- resolved Oct 22, 2021, 04:09 PM UTC
This incident has been resolved.
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