DroneDeploy experienced a critical incident on August 7, 2026 affecting Safety AI, lasting 4h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Safety AI
Update timeline
- investigating Aug 07, 2026, 04:23 PM UTC
Some users may be experiencing an issue where Safety AI reports are not being exported as expected. Engineering is investigating.
- identified Aug 07, 2026, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 07, 2026, 08:23 PM UTC
Safety AI reports are successfully completing. We will continue to monitor to ensure ongoing stability.
- resolved Aug 07, 2026, 09:21 PM UTC
Between 1:45AM PDT on Aug. 7th and 1:00PM PDT on Aug. 8th (2026-08-06 08:00 UTC - 2026-08-07 18:00 UTC), some users may have experienced failures in export of Safety AI reports. Engineering has implemented a fix and does not anticipate any additional impact.