DroneDeploy experienced a minor incident on May 31, 2025 affecting Map Processing, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Map Processing
Update timeline
- investigating May 31, 2025, 12:03 AM UTC
Some users may be experiencing an issue when using Live Map, where the map is viewable during flight but does not sync for later viewing. Engineering is actively investigating.
- resolved May 31, 2025, 01:42 AM UTC
Between 2:30 PM Pacific Time on 05/21 and 6:30 PM on 05/30 (21:30 on 05/21 and 01:50 UTC on 05/30) some users may have experienced an issue with processing Live Map results. Engineering has corrected the issue and no further impact is expected.