DroneDeploy incident

GCP processing issues

Minor Resolved View vendor source →

DroneDeploy experienced a minor incident on September 9, 2025 affecting Uploads, lasting 6d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 07:38 PM UTC
Resolved
Sep 15, 2025, 10:06 PM UTC
Duration
6d 2h
Detected by Pingoru
Sep 09, 2025, 07:38 PM UTC

Affected components

Uploads

Update timeline

  1. investigating Sep 09, 2025, 07:38 PM UTC

    We are aware of a few issues when using GCPs in map processing: - GCP tagging is sometimes not working as expected - GCPs (including custom grids) are converted to WGS84 when uploading - The default CRS when uploading GCPs is WGS84 Engineering is actively working to correct these issues with the highest priority. Thank you for your patience.

  2. resolved Sep 15, 2025, 10:06 PM UTC

    Between 08/29/2025 and 09/15/2025, some users may have experienced the following issues: - GCP tagging is sometimes not working as expected - GCPs (including custom grids) are converted to WGS84 when uploading - The default CRS when uploading GCPs is WGS84 Engineering has corrected the underlying issue, and no further action is needed. We appreciate your patience.