DroneDeploy incident

Errors when pulling data from or pushing data into Procore

Major Resolved View vendor source →

DroneDeploy experienced a major incident on June 26, 2026 affecting App Market & Integrations, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 05:30 PM UTC
Resolved
Jun 26, 2026, 07:26 PM UTC
Duration
1h 55m
Detected by Pingoru
Jun 26, 2026, 05:30 PM UTC

Affected components

App Market & Integrations

Update timeline

  1. investigating Jun 26, 2026, 05:30 PM UTC

    Some users may be experiencing issues when importing field note or photos from DroneDeploy into Procore or when importing drawings from Procore into DroneDeploy. Our engineering team is investigating.

  2. identified Jun 26, 2026, 07:00 PM UTC

    We have identified the cause of the issue some users are seeing with the connection between Procore and DroneDeploy. A fix is being implemented now.

  3. resolved Jun 26, 2026, 07:26 PM UTC

    Between 07:00AM and 12:15PM Pacific time (14:00 and 19:15 UTC), some users may have seen errors when attempting to import or export data between DroneDeploy and Procore. The issue has been resolved, but affected users will see missing data backfill between now and Monday. We appreciate your patience.