DroneDeploy incident
Projects not loading on Ground App v2.229.0
DroneDeploy experienced a minor incident on January 16, 2026 affecting Ground App, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2026, 07:07 PM UTC
Some users may be experiencing an issue on the newest version of the DroneDeploy Ground App (v2.229.0) where the projects list is not loading, resulting in a blank, white screen. Engineering is investigating. As a workaround, users can 'force quit' and reopen the app, which will allow the project list to load as usual.
- resolved Jan 17, 2026, 12:57 AM UTC
Between 8:24AM and 3:45PM Pacific time (16:24 and 23:45 UTC) some users may have experienced issues loading projects in the DroneDeploy Ground App. Engineering has resolved the issue and no further impact is expected. We appreciate your patience.