DriveWealth incident

Transactions for Closed and Open No New Trades Accounts

Notice Resolved View vendor source →

DriveWealth experienced a notice incident on May 15, 2023, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2023, 05:23 PM UTC
Resolved
May 17, 2023, 02:03 PM UTC
Duration
1d 20h
Detected by Pingoru
May 15, 2023, 05:23 PM UTC

Update timeline

  1. monitoring May 15, 2023, 05:23 PM UTC

    Please be advised that we experienced an issue with our daily processing where FinTrans associated with accounts coded as “Open No New Trades” and “Closed” on Friday May 12th, 2023 and Monday May 15th, 2023 were rejected. As a result, you may experience the following: *Incorrect CAFW values displayed in DriveHub today Monday May 15th, 2023. *Incorrect values may be reflected via the correspondent reports today May 15th, 2023. We are actively working to post the missing FinTrans from Friday May 12th, 2023 and Monday May 15th, 2023 and expect CAFW to display the correct values as of BOD Tuesday May 16th, 2023.

  2. resolved May 17, 2023, 02:03 PM UTC

    This incident has been resolved.