DriveWealth Outage History

DriveWealth is up right now

There were 3 DriveWealth outages since March 4, 2026 totaling 3h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.drivewealth.com/#

Notice March 10, 2026

Buying Power Discrepancies

Detected by Pingoru
Mar 10, 2026, 02:16 PM UTC
Resolved
Mar 10, 2026, 04:50 PM UTC
Duration
2h 34m
Timeline · 3 updates
  1. investigating Mar 10, 2026, 02:16 PM UTC

    DriveWealth is currently investigating reports of incorrect Buying Power calculations affecting a subset of accounts. This issue appears to be related to accounts that processed journal entries or withdrawal redemptions starting from approximately 4:30 PM ET on Monday, March 9, 2026. Our Engineering team is actively working to identify the root cause and restore accurate balances. We will provide further updates as more information becomes available.

  2. identified Mar 10, 2026, 02:42 PM UTC

    DriveWealth has identified the root cause of the incorrect Buying Power calculations and has implemented a fix to mitigate further impact, preventing new instances of this discrepancy. Our Engineering team is working to restore accurate balances for all affected accounts. We will provide a final update once the restoration process is complete.

  3. resolved Mar 10, 2026, 04:50 PM UTC

    DriveWealth has successfully completed the restoration of all affected account balances as of approximately 12:40 PM ET. We appreciate your patience and apologize for any inconvenience this may have caused. Please contact the Partner Support team if you have any questions.

Read the full incident report →

Notice March 5, 2026

Settlement report generation Issue

Detected by Pingoru
Mar 05, 2026, 02:43 AM UTC
Resolved
Mar 05, 2026, 03:14 AM UTC
Duration
30m
Timeline · 2 updates
  1. investigating Mar 05, 2026, 02:43 AM UTC

    Drivewealth is investigating the settlement report generation issue. Our engineering teams have identified the issue and are working to resolve the issue as quickly as possible. We will provide updates as more information becomes available. If you have any questions, please contact the Partner Support team.

  2. resolved Mar 05, 2026, 03:14 AM UTC

    The technical issue impacting settlement report generation between has been resolved. The settlement report should be available by tonight.We appreciate your patience and apologize for any inconvenience this may have caused. Please contact the Partner Support team if you have any questions.

Read the full incident report →

Notice March 4, 2026

Investigating Technical Issue – Quotes Endpoint

Detected by Pingoru
Mar 04, 2026, 03:19 PM UTC
Resolved
Mar 04, 2026, 03:52 PM UTC
Duration
33m
Timeline · 4 updates
  1. investigating Mar 04, 2026, 03:19 PM UTC

    Subject: Investigating Technical Issue – Quotes Endpoint Please be advised that DriveWealth is currently investigating a technical issue affecting the quotes endpoint. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. Current findings indicate that while the quotes endpoint may be returning stale data due to a third-party service disruption, trading remains fully operational as the NBBO feed is not impacted. We will provide updates as more information becomes available. If you have any questions, please contact the Partner Support team.

  2. monitoring Mar 04, 2026, 03:35 PM UTC

    Subject: UPDATE: Technical Issue – Quotes Endpoint Please be advised that as of 10:15 am we are starting to see evidence of service recovery regarding the technical issue affecting the quotes endpoint. While data is beginning to flow normally, we are still awaiting formal resolution confirmation from our third-party market data provider, ACTIV. Impact Start: 09:05 AM ET During this window, partners may have experienced stale data on quotes endpoints. We have confirmed that trading and execution services remained unaffected throughout the even.

  3. monitoring Mar 04, 2026, 03:37 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 04, 2026, 03:52 PM UTC

    Subject: RESOLVED: Technical Issue – Quotes Endpoint Please be advised that the technical issue affecting the quotes endpoint has been resolved. Our third-party market data provider, ACTIV, has resolved their internal issue, and all DriveWealth data feeds are currently operating normally. Impact Start: 09:05 AM ET Resolution Time: 10:15 AM ET During this window, partners may have experienced stale data on quotes endpoints. We have confirmed that trading and execution services remained unaffected throughout the event. DriveWealth has requested a formal Root Cause Analysis (RCA) from ACTIV to understand the specifics of the disruption and prevent future occurrences. We will share relevant findings with impacted partners as they become available.

Read the full incident report →

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