DriveWealth experienced a major incident on May 7, 2026, lasting 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 07, 2026, 11:21 AM UTC
DriveWealth is investigating a technical issue impacting API access to multiple API endpoints.
- identified May 07, 2026, 11:26 AM UTC
Mitigation Underway – API response Impact. We have identified the root cause of the issue affecting multiple API responses. Mitigation efforts are currently underway. We will continue to monitor the situation closely and provide updates until full resolution is confirmed. Thank you for your continued patience. For questions, please reach out to the Partner Support team.
- resolved May 07, 2026, 11:30 AM UTC
Resolved – API response Impact The issue affecting API responses has been resolved as of 7:26 AM ET. All impacted services have returned to normal operation. We are conducting a full post-incident review and will provide a Root Cause Analysis (RCA) We appreciate your patience and apologize for any inconvenience this may have caused. For questions or concerns, please contact the Partner Support team.
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