DriveWealth incident

Missing Event Notifications

Notice Resolved View vendor source →

DriveWealth experienced a notice incident on July 12, 2023, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 12:25 PM UTC
Resolved
Jul 17, 2023, 01:15 PM UTC
Duration
5d
Detected by Pingoru
Jul 12, 2023, 12:25 PM UTC

Update timeline

  1. monitoring Jul 12, 2023, 12:25 PM UTC

    Please be advised that we experienced an issue with our event notification between 12:29am ET and 1:56am ET. The issue has since been resolved with events flowing as of 1:56am ET. As a result, you may not have received event notifications during this timeframe. We are currently investigating root cause and next steps.

  2. monitoring Jul 12, 2023, 05:23 PM UTC

    Please be advised that we are continuing to work through this issue from earlier and will keep you updated as we receive more more information.

  3. monitoring Jul 12, 2023, 07:35 PM UTC

    Please be advised that you should anticipate events affected by the outage between 12:29am ET and 1:56am ET today to begin flowing through within the next two hours. We will provide more information as it becomes available. (edited)

  4. monitoring Jul 13, 2023, 03:51 PM UTC

    Please be advised that you should continue to anticipate events affected by the outage on July 12th, 2023, between 12:29am ET and 1:56am ET to flow through today. We will provide more information as it becomes available.

  5. monitoring Jul 13, 2023, 04:29 PM UTC

    Please be advised that you should continue to anticipate events affected by the outage on July 12th, 2023, between 12:29am ET and 1:56am ET to flow through today. We will provide more information as it becomes available.

  6. resolved Jul 17, 2023, 01:15 PM UTC

    This incident has been resolved.